Plan T&Cs - Dentist In Kent

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Membership plan T&C's

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Yearly platinum plan

1. Fees payable by the patient
1.1The patient will pay the practice a yearly fee of £510, as stated on the sign-up form for the services listed in 2.1 below.
1.2 Payments will be taken by Direct Debit, through GoCardless ltd, who administer the direct debit facility on behalf of the practice.
1.3 The first payment will be taken up to 5 days after the date of sign-up, and will be taken on a similar date each year.

2. Services provided by the Practice
2.1 The services to be provided are:
- Comprehensive dental examination (recommended 2 visits per year)
- Dedicated hygiene visits (recommended 4 visits per year on average)
- All x-rays
- Spread costs over the year
- 10% discount (excluding implants and Invisalign braces)
- Free private prescriptions (when necessary) worth £25 per prescription
- Free whitening top up syringes (4 per year when treatment carried out at practice)
- Free nightguard (when the dentist advises it is required)
- Priority bookings where available
- Patient concierge service/direct WhatsApp and email service
- Implant screw tightening (filling and sealant removal and replacement included)
2.2 For the purposes of clause 2.1, years will run from the date of this Agreement and each anniversary of that date
2.3 The fees paid under this Agreement do not cover costs associated with treatment which has been specifically agreed to be excluded between you and your dentist, orthodontic appliance therapy, dental implants and related superstructures, treatment which is purely cosmetic, treatment carried out at another practice, pharmaceutical items, laboratory fees, prescription fees, sedation fees, or referral to specialists, urgent appointments and treatment, treatment by other dental practices, any consultations and review appointments separate to your scheduled dental examinations, airflow treatment by the hygienist or periodontal treatment or any treatment of active gum disease. These would be charged separately. This list is not exclusive.
2.4 The equivalent of 3 month’s premiums must be paid in advance before you are entitled to any plan benefits.

3. Responsibilities of the Patient
3.1 You must pay the yearly Fee. If the Direct Debit cannot be taken, then all benefits under the Plan will cease from the date it was due to be taken.
3.2 You are responsible for ensuring that you make appointments with the Practice. There will be no refunds for ‘unused’ services, nor can they be carried forward from one year to another.
3.3 3.3 You must keep appointments made with your dentist and hygienist or pay the appropriate missed appointment or late cancellation fee. Also the appointment will count towards the maximum benefits you are entitled to per year as part of the plan. Any late cancellations may be subject to a cancellation fee and a minimum 48 hours’ notice is required to not be classed as a late cancellation or missed appointment.

4. Administration
4.1 Administration of this scheme is undertaken by Parrock Dental and Cosmetic Implant Centres. By signing this agreement, you consent to the Practice using the data you provide in order to complete such administration, but your personal details will not be used by them for any other reason.

5. Complaints
5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.

6. Changes to the plan
6.1 The Practice may change the fees payable, cover and benefits included or extent of services provided under this agreement at any time at their discretion. The patient will always be given at least 10 days’ notice of such changes. Under normal circumstances, fees would only be changed once each year where possible.
6.2 Any notice will be deemed to be valid if sent to your last known address by ordinary post or email address.

7. Termination of this Agreement
7.1 If less than 12 months have passed since the commencement of this agreement, and termination is by the patient rather than the practice, breeching this agreement, then the patient will be responsible and liable for paying any fees owed until the minimum 12 months period of early termination has passed. The practice is not able to provide any dental care at the practice to the patient until any monies owed are settled in full and as required. The plan entitlements and benefits will terminate immediately the date the monthly payment has not been received by the practice. It is the responsibility of the patient to ensure payments are made monthly in accordance with this agreement.
7.2 If Direct Debits cannot be taken, then the patient will be deemed to have terminated this agreement.
7.3 On termination of agreement:
- All services will cease immediately.
- If less than 12 months have passed since this commencement of this agreement, and termination is by the patient rather than the practice, then the patient will be responsible for paying any difference between the amount of fees paid and the practices standard cost of services used
- there will be no refund for any “unused” services.

8. Change of Dentist
8.1 The patient or practice may request to change to a different dentist within the practice. If that dentist agrees to treat the patient under this plan then the new dentist shall become the dentist for the purpose of this agreement.
8.2 If the patient moved to a different practice, then this agreement will terminate. This agreement is not transferable.

9. Governing law and Jurisdiction
9.1 This agreement is governed by and constructed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English Courts.

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Monthly platinum plan

1. Fees payable by the patient
1.1The patient will pay the practice a monthly fee of £42.50, as stated on the sign-up form for the services listed in 2.1 below.
1.2 Payments will be taken by Direct Debit, through GoCardless ltd, who administer the direct debit facility on behalf of the practice.
1.3 The first payment will be taken up to 5 days after the date of sign-up, and will be taken on a similar date each month.

2. Services provided by the Practice
2.1 The services to be provided are:
- Comprehensive dental examination (recommended 2 visits per year)
- Dedicated hygiene visits (recommended 4 visits per year on average)
- All x-rays
- Spread costs over the year
- 10% discount (excluding implants and Invisalign braces)
- Free private prescriptions (when necessary) worth £25 per prescription
- Free whitening top up syringes (4 per year when treatment carried out at practice)
- Free nightguard (when the dentist advises it is required)
- Priority bookings where available
- Patient concierge service/direct WhatsApp and email service
- Implant screw tightening (filling and sealant removal and replacement included)
2.2 For the purposes of clause 2.1, years will run from the date of this Agreement and each anniversary of that date
2.3 The fees paid under this Agreement do not cover costs associated with treatment which has been specifically agreed to be excluded between you and your dentist, orthodontic appliance therapy, dental implants and related superstructures, treatment which is purely cosmetic, treatment carried out at another practice, pharmaceutical items, laboratory fees, prescription fees, sedation fees, or referral to specialists, urgent appointments and treatment, treatment by other dental practices, any consultations and review appointments separate to your scheduled dental examinations, airflow treatment by the hygienist or periodontal treatment or any treatment of active gum disease. These would be charged separately. This list is not exclusive.
2.4 The equivalent of 3 month’s premiums must be paid in advance before you are entitled to any plan benefits.

3. Responsibilities of the Patient
3.1 You must pay the Monthly Fee. If the Direct Debit cannot be taken, then all benefits under the Plan will cease from the date it was due to be taken.
3.2 You are responsible for ensuring that you make appointments with the Practice. There will be no refunds for ‘unused’ services, nor can they be carried forward from one year to another.
3.3 3.3 You must keep appointments made with your dentist and hygienist or pay the appropriate missed appointment or late cancellation fee. Also the appointment will count towards the maximum benefits you are entitled to per year as part of the plan. Any late cancellations may be subject to a cancellation fee and a minimum 48 hours’ notice is required to not be classed as a late cancellation or missed appointment.

4. Administration
4.1 Administration of this scheme is undertaken by Parrock Dental and Cosmetic Implant Centres. By signing this agreement, you consent to the Practice using the data you provide in order to complete such administration, but your personal details will not be used by them for any other reason.

5. Complaints
5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.

6. Changes to the plan
6.1 The Practice may change the fees payable, cover and benefits included or extent of services provided under this agreement at any time at their discretion. The patient will always be given at least 10 days’ notice of such changes. Under normal circumstances, fees would only be changed once each year where possible.
6.2 Any notice will be deemed to be valid if sent to your last known address by ordinary post or email address.

7. Termination of this Agreement
7.1 If less than 12 months have passed since the commencement of this agreement, and termination is by the patient rather than the practice, breeching this agreement, then the patient will be responsible and liable for paying any fees owed until the minimum 12 months period of early termination has passed. The practice is not able to provide any dental care at the practice to the patient until any monies owed are settled in full and as required. The plan entitlements and benefits will terminate immediately the date the monthly payment has not been received by the practice. It is the responsibility of the patient to ensure payments are made monthly in accordance with this agreement.
7.2 If Direct Debits cannot be taken, then the patient will be deemed to have terminated this agreement.
7.3 On termination of agreement:
- All services will cease immediately.
- If less than 12 months have passed since this commencement of this agreement, and termination is by the patient rather than the practice, then the patient will be responsible for paying any difference between the amount of fees paid and the practices standard cost of services used
- there will be no refund for any “unused” services.

8. Change of Dentist
8.1 The patient or practice may request to change to a different dentist within the practice. If that dentist agrees to treat the patient under this plan then the new dentist shall become the dentist for the purpose of this agreement.
8.2 If the patient moved to a different practice, then this agreement will terminate. This agreement is not transferable.

9. Governing law and Jurisdiction
9.1 This agreement is governed by and constructed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English Courts.

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Yearly Braces plan

1. Fees payable by the patient
1.1The patient will pay the practice a yearly fee of £510, as stated on the sign-up form for the services listed in 2.1 below.
1.2 Payments will be taken by Direct Debit, through GoCardless ltd, who administer the direct debit facility on behalf of the practice.
1.3 The first payment will be taken up to 5 days after the date of sign-up, and will be taken on a similar date each month.

2. Services provided by the Practice
2.1 The services provided by this dental practice include a comprehensive dental examination, which is recommended to be carried out twice a year. The practice also offers dedicated hygiene visits, which are recommended to be carried out an average of four times per year. 2x air flows added per year, which is for advanced removal of staining and composite polish.

All x-rays are included in the services provided, and the cost of these services can be spread over the year. The practice also offers a 10% discount on all services, excluding implants and Invisalign braces.

Patients will receive free private prescriptions when necessary, worth £25 per prescription. Additionally, patients who receive treatment at the practice will receive free whitening top-up syringes four times per year, as well as a free nightguard when the dentist advises it is required.

Priority bookings are available, and patients can access a patient concierge service through direct WhatsApp and email communication.

One set of removal in-house replacement retainers if needed.

Finally, patients who sign up to the practice's braces plan will receive a five-year peace of mind guarantee from the moment of their first Invisalign examination. If any changes occur to the treatment outcome within this five-year period, additional aligners will be included. However, it is crucial to follow aftercare instructions and wear retainers to prevent any unwanted movement of the teeth after the treatment is complete.

2.2 For the purposes of clause 2.1, years will run from the date of this Agreement and each anniversary of that date
2.3 The fees paid under this Agreement do not cover costs associated with treatment which has been specifically agreed to be excluded between you and your dentist, orthodontic appliance therapy, dental implants and related superstructures, treatment which is purely cosmetic, treatment carried out at another practice, pharmaceutical items, laboratory fees, prescription fees, sedation fees, or referral to specialists, urgent appointments and treatment, treatment by other dental practices, any consultations and review appointments separate to your scheduled dental examinations, additional airflow treatment by the hygienist or periodontal treatment or any treatment of active gum disease. These would be charged separately. This list is not exclusive.
2.4 The equivalent of 3 month’s premiums must be paid in advance before you are entitled to any plan benefits.

3. Responsibilities of the Patient
3.1 You must pay the Monthly Fee. If the Direct Debit cannot be taken, then all benefits under the Plan will cease from the date it was due to be taken.
3.2 You are responsible for ensuring that you make appointments with the Practice. There will be no refunds for ‘unused’ services, nor can they be carried forward from one year to another.
3.3 3.3 You must keep appointments made with your dentist and hygienist or pay the appropriate missed appointment or late cancellation fee. Also the appointment will count towards the maximum benefits you are entitled to per year as part of the plan. Any late cancellations may be subject to a cancellation fee and a minimum 48 hours’ notice is required to not be classed as a late cancellation or missed appointment.

4. Administration
4.1 Administration of this scheme is undertaken by Parrock Dental and Cosmetic Implant Centres. By signing this agreement, you consent to the Practice using the data you provide in order to complete such administration, but your personal details will not be used by them for any other reason.

5. Complaints
5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.

6. Changes to the plan
6.1 The Practice may change the fees payable, cover and benefits included or extent of services provided under this agreement at any time at their discretion. The patient will always be given at least 10 days’ notice of such changes. Under normal circumstances, fees would only be changed once each year where possible.
6.2 Any notice will be deemed to be valid if sent to your last known address by ordinary post or email address.

7. Termination of this Agreement
7.1 If less than 12 months have passed since the commencement of this agreement, and termination is by the patient rather than the practice, breeching this agreement, then the patient will be responsible and liable for paying any fees owed until the minimum 12 months period of early termination has passed. The practice is not able to provide any dental care at the practice to the patient until any monies owed are settled in full and as required. The plan entitlements and benefits will terminate immediately the date the monthly payment has not been received by the practice. It is the responsibility of the patient to ensure payments are made monthly in accordance with this agreement.
7.2 If Direct Debits cannot be taken, then the patient will be deemed to have terminated this agreement.
7.3 On termination of agreement:
- All services will cease immediately.
- If less than 12 months have passed since this commencement of this agreement, and termination is by the patient rather than the practice, then the patient will be responsible for paying any difference between the amount of fees paid and the practices standard cost of services used
- there will be no refund for any “unused” services.

8. Change of Dentist
8.1 The patient or practice may request to change to a different dentist within the practice. If that dentist agrees to treat the patient under this plan then the new dentist shall become the dentist for the purpose of this agreement.
8.2 If the patient moved to a different practice, then this agreement will terminate. This agreement is not transferable.

9. Governing law and Jurisdiction
9.1 This agreement is governed by and constructed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English Courts.

Signature(Required)

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Monthly Braces plan